Faq's

THE MOST IMPORTANT ASKED QUESTIONS

If you have any questions or need support, you can contact us 24 hours a day by telephone (+90 533 683 2933) or via E-Mail.

Frequently asked Questions

You can select the BOOKING BUTTON and you can complete your reservation in 2 minutes. If you wish, you can also call us for a reservation. Tel: +90 533 683 2933. After you have completed your online reservation, you will get a confirmation e-mail from info@taxi-alanya.com to your e-mail address. You also can get a phone call from our drivers.

Yes. If you're traveling with a wheelchair, you need to tell us if it's foldable or not while you're filling out the reservation form.

If your flight cancels, please call us Tel: +90 533 683 2933. For tardiness in flight and arrival, our vehicle will leave the airport after 2 hours.

If you cannot find your Taxi, please call us. Tel: +90 533 683 2933 or e-mail us from your Smartphone.

Yes, we take a 20% deposit for our airport transfers to secure your booking. But you can cancel your booking till 12 hours before your arrival in Antalya or Gazipasa. For flights from Antalya or from Gazipasa, you can cancel the reservation 6 hours before we pick you up. For Taxi Bookings in The City of Alanya, no need for deposit is required. You can pay in cash, Credit Card, or PayPal.

If you want to cancel or change your transfer or Taxi Booking, you can do it latest 12 hours before your transfer or Taxi Booking. If you cancel your transfer or Taxi reservation less than 12 hours, we will not pay your money back.